For 30 years we cared for guests in top hotels. Now we're here for you — personal, accessible and with joy. Always on hand, whatever happens.
With us, you are our VIP — not the one with the most expensive room.
We know where to go — and where not to. No tourist traps, just the right places for you.
Illness, accident, lost passport — we're here 24/7. This is the most important thing we offer.
We know how real hospitality works — we learned it in the world's finest hotels.
For three decades we stood behind hotel reception desks solving everything guests needed — from late-night restaurant bookings to accident support. We learned: great care shouldn't be reserved for those who pay for the most expensive room.
Accommodation, restaurants, itinerary, transfers. Everything planned so your Czech holiday is effortless and truly yours.
Wine, mountains, hidden Prague spots, adrenaline or peace — we know where to find the right thing for you. No tourist traps.
Illness, accident, lost passport. We're here 24/7 — doctor, translation, insurance. This is the most important thing we offer.
One flat fee. Seven days. Your personal concierge always available. No hidden surprises — experiences arranged for a commission we always tell you upfront.
We're not a company. We're Zdeněk and Richard — two friends who've worked together for thirty years sharing one vision: care should be personal, genuine and joyful.
"30 years in top hotels taught me one thing — details decide everything. I love solving unexpected situations and making every guest feel at home."
📞 +420 776 466 455"I believe a good concierge shows their worth in a crisis. For thirty years I've trained to be calm, fast and reliable — and today I put that at everyone's service."
📞 +420 608 917 092"After thirty years of working together, words are often unnecessary. Our teamwork lets us focus entirely on you."
The best business card is photos. Here are the moments we've shared together.
"Richard nám pomohl s nemocným dítětem uprostřed noci — zajistil lékaře, překlad, byl s námi celou dobu. To se nezapomíná.""Richard helped us with a sick child in the middle of the night — he arranged a doctor, translation, and was with us the whole time. Unforgettable.""Richard half uns mit einem kranken Kind mitten in der Nacht — er organisierte einen Arzt, Übersetzung und war die ganze Zeit bei uns."
"Výšlap na Sněžku se Zdeňkem byl zážitek na celý život. Perfektní organizace, skvělá parta, výhled k nezaplacení.""The hike to Sněžka with Zdeněk was a once-in-a-lifetime experience. Perfect organization, great group, priceless views.""Die Wanderung zur Sněžka mit Zdeněk war ein Erlebnis fürs Leben. Perfekte Organisation, tolle Gruppe."
"Zdeněk nám ukázal Prahu, kterou bychom sami nikdy nenašli. Skryté bary, místní lidé, žádní turisté.""Zdeněk showed us a Prague we never would have found alone. Hidden bars, real locals, zero tourists. Absolutely brilliant.""Zdeněk zeigte uns ein Prag, das wir alleine nie gefunden hätten. Versteckte Bars, echte Einheimische."
"Víkend na Lipně byl prostě perfektní. Richard myslel na vše — od lodi po večeři. Vrátíme se!""The weekend at Lipno was simply perfect. Richard thought of everything — from the boat to dinner. We'll be back!""Der Wochenendtrip zum Lipno-See war einfach perfekt. Richard hat an alles gedacht. Wir kommen wieder!"
Every trip, every experience, every moment — we share it on Instagram. Join us and get inspired.
@vipyou →
We're two real people — not a call centre, not a chatbot. We respond personally and happily. Most active on Instagram.